Terms & Conditions
Last Updated: July 2023
Welcome to Cut & Color Salon. These terms outline the rules for using our services at all our locations and through our website (cutandcolor.in).
1 Appointments & Cancellations
1.1 Booking Policy
- Appointments can be made online, via phone, or in-person.
- A valid card may be required to secure certain premium services.
1.2 Cancellation Policy
- 24 hours notice required for cancellations.
- Late cancellations incur 50% charge.
- No-shows will be charged 100% of service value.
1.3 Late Arrivals
- Arrivals after 15 minutes may require rescheduling.
- Full service fee applies for shortened appointments.
2 Service Terms
2.1 Right to Refuse Service
- We reserve the right to refuse service in cases of:
- Contagious conditions
- Abusive behavior
- Unsafe service requests
2.2 Service Guarantee
- Adjustments within 7 days are complimentary.
- Major style changes not included.
3 Payments & Pricing
- We accept Cash, Cards, UPI, and Net Banking.
- Prices are subject to change without prior notice.
- Additional charges may apply for long/thick hair.
4 Retail Products
- Unopened products can be returned within 14 days.
- Opened products eligible for store credit if defective.
5 Liability
- Clients must disclose allergies and sensitivities.
- We are not responsible for personal items left behind.
6 Privacy
- Client data is used for appointments and promotions.
- Clients may opt out of marketing communication.
7 Governing Law
- Governed by laws of Karnataka, India.
- Disputes subject to Bangalore jurisdiction.